Privacy Policy

Introduction#

Chtalliance.com is committed to protecting the privacy of its users. This privacy policy outlines the types of data collected, the purposes for which it is used, and the rights of users regarding their personal information.

Data Collection#

We collect various types of information to enhance user experience and improve our services. This includes:

• Cookies: Small text files stored on your device that help us understand how you interact with our website. Cookies enable us to remember your preferences and improve site functionality.
• Anonymised Analytics: We gather non-personal data regarding site visits, such as the number of visitors, pages viewed, and time spent on the site. This information helps us analyse trends and improve our content.
• Email Correspondence: If you contact us via email, we collect the information you provide, including your name, email address, and any other details you choose to share.

Purpose of Data Collection#

The data collected serves several purposes:

• To improve website functionality and user experience.
• To analyse site usage and trends for better content delivery.
• To respond to user inquiries and provide customer support.

Data Retention#

Data is retained only as long as necessary to fulfil the purposes outlined in this policy. Cookies may persist on your device until you delete them, while anonymised analytics data is retained for a period of 24 months. Email correspondence is stored for as long as necessary to address your inquiries.

User Rights#

Users have specific rights regarding their personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Deletion: You can request the deletion of your personal data at any time, subject to certain legal obligations.

To exercise these rights, please contact us using the details provided below.

Third-Party Services#

We utilise third-party services to enhance our website's functionality:

• Hosting Services: Our website is hosted on secure servers that comply with data protection regulations.
• Analytics Services: We use analytics tools to gather anonymised data about site usage. These services may have their own privacy policies, which we recommend reviewing.

Disabling Cookies#

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your experience on our website.

Contact Information#

For any questions or concerns regarding this privacy policy, please contact us at:

Email: sophie.turner@chtalliance.com

Policy Updates#

This privacy policy is subject to change. We will notify users of any significant updates by posting the revised policy on our website. The date of the most recent update is today.